Interactive PSIRF E‑learning
A Systems Approach to Learning from Patient Safety Incidents
Designed and delivered by experienced NHS practitioners and Human Factors specialists, this interactive online course gives you the confidence, tools and judgement to lead meaningful learning from patient safety incidents across any healthcare setting.
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PSIRF Training That Respects Your Reality
Practical investigation skills for healthcare professionals who don’t have time for theory.
If you’re leading patient safety incident responses in NHS-funded care, PSIRF training isn’t optional. But it should give you more than a certificate, it should give you confidence.
This course is designed around one simple truth: investigating patient safety incidents in the real NHS means navigating with compassion and skill.
Built by NHS practitioners and Chartered Human Factors specialists actively working with PSIRF right now, this training reflects the actual pressures, trade-offs and difficult decisions and conversations you face.
Start Learning TodayA PSIRF Course Created For Practitioners
Designed For The Work As It Actually Happens
This course is shaped by lived experience, not just the theory.
It focuses on the real constraints, trade-offs and pressures of healthcare work, so everything you learn is practical, relevant and usable from day one.
Built In Real NHS Systems
We bring frontline experience across clinical practice, governance and senior leadership.
We actively support PSIRF implementation, facilitate learning responses and lead MDT systems reviews, with direct involvement in national PSIRF guidance.
Built For Every Healthcare Setting
The course reflects the diversity of healthcare systems and services.
Examples are tailored across acute, mental health, community, independent and charity services, so the learning applies directly to your role.
Develop Confident Patient Safety Practice
Use PSIRF confidently in your role
Understand how PSIRF principles fit together and how to apply them in day-to-day patient safety work.
Use the framework to support learning, staff wellbeing and patient safety, rather than treating it as a compliance exercise.
Analyse incidents using a systems approach
Apply systems thinking to move beyond individual fault-finding.
Learn how to describe and evidence the real-world pressures, trade-offs and constraints that shape everyday clinical work.
Conduct compassionate learning responses
Lead learning responses and patient safety incident investigations that engage patients, families and staff with care and clarity.
Support psychological safety throughout the process to build trust and generate better learning.
Develop strong, sustainable safety actions
Create actions that genuinely reduce risk using evidence-based approaches such as the hierarchy of risk controls and IFACEs.
Communicate findings clearly and keep the patient voice central from insight to action.
What Our Clients Say...
The course is fantastic, it is succinct and covered just what I needed to know in bitesize chunks.
Sepsis Nurse, Shrewsbury and Telford NHS Trust
It made me think differently. Really interesting and informative. The videos were easy to follow and the activities helped me understand PSIRF in practice.
Lead Nurse, Tissue Viability Team at South Tees Hospitals NHS Foundation Trust
I would definitely recommend this course to colleagues involved in PSIRF investigations.
Safe and Effective Care Lead, South Tees Hospitals NHS Foundation Trust
Designed for how you actually learn
This self-paced course is designed to fit around your work so you can build confidence step by step.
Because healthcare professionals learn best by doing, each lesson builds on your practical experience, not just theory.
Watch
Short, focused 3–5 minute videos introduce key concepts and share real-world experience, keeping the learning sharp and grounded in practice.
Interact
Purposeful activities challenge your thinking and invite you to engage with the material in a way that suits how you learn.
Practice
Realistic case studies let you apply systems thinking, investigation methods and learning response tools to situations that mirror your work.
Reflect
We know reflection is key to embedding learning, therefore we’ve designed a variety of reflective activities into our content to support your learning.
Sneak Peek: Inside your Learning Experience
Get a feel for the interactive experience before you enrol:
Curious About The Curriculum?
View the complete lesson-by-lesson breakdown, including:
- All 9 lesson topics and objectives
- Estimated time for each lesson
- Key case studies and scenarios
- Tools and resources included
Created by the PSIRF Experts
Learn from Human Factors specialists who actively implement PSIRF and support healthcare organisations across the UK.
Founder of Morgan Human Systems and Chartered Human Factors Specialist. Lauren supports NHS organisations with PSIRF implementation, governance oversight and board development, with patient benefit at the centre of her work.
Mental health nurse with extensive experience in investigations, service improvement and facilitation across healthcare and other industries.
Former teacher and Head of Subject with specialist expertise in Human Factors and learning design, translating complex systems concepts into practical, accessible learning.
FAQs
The course takes between 8-12 hours to complete. You can pause and come back at any time that suits you.
Completing the course will equate to 12 CPD hours.
There are no prerequisites to completing the course, you will find some of the concepts sit nicely alongside L1 and L2 of the patient safety syllabus if you have already completed that.
This is not a replacement for those, rather it builds on that content.
Complete a module, and if it’s not right, get in touch and we’ll offer a full refund.
We’ve made the course to be completed independently. However if you’re struggling with any of the content, please do get in touch and we’ll happily discuss any aspects.
Choose your access
Options for every team size:
Individuals
Immediate access to the full course, allowing you to complete the learning at your own pace and at any time.
Includes:
- Full access to the PSIRF course
- 12 months access
- Helpful resources
- Certificate of completion
Best for:
Patient safety leads or staff leading learning responses who want to develop PSIRF skills independently.
£245
Team Access (2-25 users)
Equip your team with a consistent, structured approach to developing patient safety practice together.
Includes:
- Full access to the PSIRF course for your small team
- 12 months access on enrollment
- Helpful resources
- Certificate of completion
- Progress dashboards for team leaders
Best for:
Patient safety teams, governance departments, or quality improvement groups.
From £221 per user
Enterprise Access (25+ users)
Embed consistent patient safety practice across larger teams and organisations.
Includes:
- Full access to the PSIRF course for your organisation
- 12 months access on enrollment
- Helpful resources
- Certificate of completion
- Progress dashboards for team leaders
- Dedicated implementation support
- Choice of delivery: Hosted on our platform or SCORM licensing for your LMS
Best for:
NHS Trusts, large care providers, or multi-site healthcare organisations.
£POA